Tuesday, March 11, 2008

Location of iMIS 15 Error Logs

This works for Microsoft Vista and XP in my experience.

The first location is in the asi*.log files:
The asi*.log files are located in the %TEMP%\asiTemp folder; these are created by the iMIS Desktop.

Start > Run > %Temp%\asiTemp to open this directory easily
The last 5 days worth of logs are kept
Errors are prefaced with Time stamp and Type: 'Error' Source:

The second location is the asi.webroot.log file:
This contains primarily error information from the Full web view, although some Public web view messages (mostly those from shared full/public functionality, such as login) may end up here as well.

Start > Run > C:\Program Files\ASI\iMIS15\asi.webroot.log to open this file easily
Errors are prefaced with Date/Time stamp and ERROR

The third location is the public error store, found in System Setup.
This contains error messages from the Public site. Login to http://myappserver/iMIS15 as a System Admin and go to System Setup > Set up web components > Error log (You cannot copy/paste from iMIS Desktop, but you can from the Full web view)
All errors are stored with individual error ID's

The fourth location is the application server's Event Log.
This contains any unhandled error messages (which result in the display of the Application Error page) as well as many (but not all) of the error messages found in the asi.webroot.log. It also contains non-iMIS specific errors, such as errors encountered by the operating system, the database, and the ASP.Net engine.

Start > Control Panel > Administrative Tools > Event Viewer (create a shortcut for your desktop). All errors are stored with a Type of Error.

This information was taken from the February 2008 iMIS Techlet from ASI

Location iMIS 15 Application Error Logsfrom Knowledge Base by Sig VanDamme
There are four major locations of iMIS Application Errors in iMIS 15 that are Useful for Troubleshooting